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How to obtain the treatment code

1. Dial *253# (Safaricom, Airtel, Telkom on the number registered on MTIBA).

2. Enter M-TIBA Pin (Press 1 if you have forgotten your pin).

3. Press 1 - To initiate a treatment.

4. Select Recent Clinic (MYDAWA) or Enter the Till Number 770700.

5. Select Patient to be treated.

6. Select the Cover to use

7. Press 1 to authorize.

You will receive an in-app message and SMS with the transaction number/Treatment Code.